WOW/NEST Talk through your setup

A CLEARER FRONT DESK FOR HVAC

Every call deserves a next step.

When your team is on a job, Wow Nest helps answer the call, collect the HVAC issue, and put the details where your business can act on them.

Explore the demo See the owner view

Voice AI · Short-call recovery path · LeadConnector handoff

SERVICE DESKILLUSTRATIVE DEMO
INCOMING SERVICE CALL 08:42 PM

“My AC is running, but it's blowing warm air.”

01 Call answered02 Details collected03 Owner handoff
One request, one clear next action

THE MOMENT THAT MATTERS

You're on the roof. The phone rings.
What happens to that caller?

See how a service request can move from a conversation to an owner-ready record, including customer-submitted photos when available.

THE ROUTE

From ringing phone to a request you can work.

A simple path for customers to explain what's wrong and for your team to see what to do next.

01

Answer the call

Voice AI can ask what is happening with the system and gather the details a team needs for follow-up.

02

Give short calls a path forward

When a caller leaves early, a compliant follow-up message can invite them to complete the service form once messaging is enabled.

03

Hand off the request

Form details and optional photos land on the contact record for the owner to review in LeadConnector.

WALK THROUGH A CALL

Follow the call.
See the handoff.

Choose a sample path. This is a text simulation based on the workflow we've tested, using fictional customer details.

FICTIONAL CUSTOMER · TEXT ONLY
Call conversation
READY TO PLAY
0 / 0
The early hang-up SMS step is shown as a proposed workflow. It requires an approved messaging setup and the appropriate customer consent before activation.

WHAT THE OWNER GETS

The context, not just another missed-call alert.

Customer details and optional site photos are attached to the GHL contact record. The owner can review that record in the LeadConnector app and decide how to respond.

Contact details and service ZIP
Problem summary and callback window
Photos uploaded through the customer form
Open the live customer test form

Submitting this test form creates or updates a contact in the connected GHL account.

SERVICE REQUEST

Sample Caller

New contact · HVAC service

Needs review
Service ZIP77084
Callback windowThis evening
Problem summaryAC is running but blowing warm air.
Site photosOptional uploads
outdoor-unit.jpgSample file · illustrative
Your team reviews and follows up

DESIGNED AROUND YOUR SHOP

Your service rules. Your team's next move.

We would map the questions, urgency rules, callback process, and owner handoff to the way your HVAC business actually works. The example above shows the flow; your setup would be reviewed together.

NEXT STEP

See how this could work for your calls.

Walk through the demo, then talk about the calls your team handles, the details you need, and where follow-up should land.